TietoEVRY creates purposeful technology that reinvents the world for good.

Back in 2019, Scandinavia’s leading tech company TietoEVRY realized that they didn't have a systematic way to manage innovation activities and lacked a proper innovation strategy that enables the organization to capture, cultivate and validate innovation ideas and initiatives from a customer-centric and business perspective. As a response to that TietoEVRY created an Innovation Center to function as a North Star for managing innovation capabilities and establish common practices.

My assignment was to establish and manage a recurring Business Incubation Program based on a customer-centric approach to validate concepts and to create a viable business case prepared for a smooth transfer into the development and launch phases. I was responsible to facilitate the selection of ideas according to criteria with stakeholders and business owners and coaching innovation teams through the 10 weeks program and making sure the stakeholders and teams were aligned and managed to come up with customer-centric and innovative solutions backed by a viable business case.

I also was part of the team developing a TietoEVRY's co-innovation framework. A best practice framework built on the Innovation Managment ISO-standard covering a complete innovation journey from ideas to development and launch.

Innovation management
Facilitation and coaching
Business design
Business development training

Role: Innovation Coach & Business Design
Agency: TietoEVRY
Duration: 2019– 2022

tietoevry.com

Business Incubation Program
& Playbook

A recurring 10-week program to systematically validate the business feasibility of solution concepts in dialogue with early adopter customers.

Business Incubation Program impact

20+ employees participated
5+ Product & solution teams
30+ customers interviewed
70+ customer interactions

Playbook impact (Closed Beta)

75+ active users (Q4-2021)
40+ business units leaders used the playbook as part of their business development program

Business value

Total value of qualified sales pipeline 2022: ~7,1mEUR
Total opportunity value (2021-24): ~30,3mEUR

"I have been the CEO of three start-ups, this process has given me a new way to sell a concept. Why don´t we use this sales process for all of TietoEVRY projects"

— Matti (Participant, Q2 2021)

Co-Innovation Framework

Establishing a systematic way of working with co-innovation leads to more contract wins, better profitability, and customer happiness.

Study of organizations’ co-innovation maturity

We conducted a study using our customer-centric business development approach used in the Business Incubation Program with the objective to provide an overview to:

Organizations´ main challenges in innovation activities
Organizations´ primary expectations to innovate with partners

Co-innovation governance framework
The outcome of the study was a detailed customer-validated co-innovation governance framework developed together with potential customers and compatible with ISO 56002 standard (Innovation Management System. The framework covers the full co-innovation journey including:

Entry criteria to start co-innovation
Innovation management
Core-components: phases from Idea to development & launch and scale to continuous improvement
Steering & governance
Finance, resources & staffing
KPIs to measure success

Co-innovation offering impact

50+ leads interactions (potential pipeline)
20+ leads responded and wanted in some way to be engaged in co-creation.
13+ leads were engaged in co-creation and validation activities of shaping a co-innovation governance framework.
4+ leads converted into pilot customers of the TietoEVRY co-innovation offering.